The puppy you have selected is warranted
by us to the original purchaser to be healthy at the time of purchase...in
accordance with the above, We also warranty your puppy to be free from Parvo
Virus, Distemper, Hepatitis, Corona Virus, for a full fourteen days from the
date of purchase. Should your veterinarian detect any of the above mentioned
diseases within the fourteen day period immediately following your purchase,
you must notify us within twenty four hours (614-584-1978).
MY PUPPY HAS AN UPPER RESPITORY ISSUES. Please click here for more information.
We need your cooperation. You must take
responsibility for your pet. Our warranty stipulates that you must have you
puppy examined by a licensed veterinarian within 7 days of taking
possession. (PLEASE NO VACCINES UNTIL SECOND VISIT) After reviewing the records we have provided and evaluating
your puppy, your veterinarian will provide a schedule of the remaining
preventive care steps. Do not put off
this initial vet visit.
Remember that we have been monitoring your
puppy's health daily. A new home, new
food, new people: are all stressful. These
stresses can lead to rapid changes in your puppies general health. Seeking advice from Doctor Pup and your
veterinarian will help reduce the risks. IF YOU HAVE A PROBLEM PLEASE
CONTACT US IMMEDIATELY BY CALLING 614-584-1978, WE ARE AVAILABLE 24/7 AT THAT
NUMBER AND WILL ASSIST YOU.
Some problems do not become apparent until later in
your puppy's development. This can happen with any puppy regardless of breed,
sex, or genetic background. These issues are some of the hardest to understand
and accept. We want you to know that we will
be here to help should something like a congenital or hereditary disorder arise
in the first 90 days. We will help
provided you have been responsible in your duties as a pet owner.
In order to validate your guarantee you must
keep the puppy under regular and continued care of a licensed veterinarian and
remain an active member of Doctorpup.com for a minimum of 90 days. Maintaining a relationship with Dr Pup and
your local vet will provide an education that is the foundation for a healthy,
happy puppy. Failure to comply with the
above will result in immediate termination of this guarantee. We will extend your guarantee up to 3 years
as long as you remain a member of Doctorpup.com and continue recommended care
with your local vet.
WE DO NOT
conditions we do not cover are inguinal and umbilical hernias, retained
testicles, cherry eyes. These conditions
are common and can be fixed easily when the puppy is spayed or neutered. We feel it puts too much stress on the puppy
to have any of the above procedures performed at a young age.
or congenital hip disease are not covered unless detected within the first 30
does not cover common parasites (i.e. coccidia, giardia) or respiratory
infections; if detected early both items are simple to treat and should never
be a cause for death.
warranty claims will be accepted for issues resulting from LOW BLOOD SUGAR
related to grade 1 or 2 heart murmurs most are transient and represent no
threat to your puppy
find logical and easy to understand information on these conditions by entering
the condition in the Doctorpup.com search box in top right hand corner
If you plan on breeding your new addition please make sure you ask
specifically for breeding stock as we will ensure your new puppy will meet your
IN THE CASE OF SUDDEN DEATH; WE REQUIRE AN
NECROPSY TO BE PREFORMED IN ORDER TO FILE A WARRANTY CLAIM. AS A COURTESY
AFFORDABLE PUPS WILL OFFER 50% DISCOUNT OFF THE PURCHASE OF A NEW PUPPY (UP TO
$500) IF YOU ARE UNABLE OR CHOOSE NOT TO GET AN NECROPSY PREFORMED.
**WE WILL NOT ACCEPT WARRANTYCLAIMS FROM BANFIELD PET HOSPITALS
(BANFIELD IS ASSOCIATED WITH PETSMART PET SUPPLIES) OR VCA PET HOSPITALS.
ALL OTHER PET HOSPITALS ARE ACCEPTED.**
IF YOU LIVE 40 MILES OR
LESS FROM BETHEL ANIMAL HOSPITAL LOCATED IN CENTRAL OHIO WE REQUIRE YOU TO TAKE
THE PUPPY TO THEIR CLINIC FOR ANY WARRANTY RELATED ISSUES. OTHERWISE VET BILLS INCURRED WILL BE AT YOUR
No cash refunds, No vet bill refunds, only credit towards new
puppy will be awarded.
To file a warranty claim please fax vet
diagnosis to: 614-437-6261 or scan and email to: Mike@affordablepup.com
IMPORTANT: YOUR WARRANTY MUST BE
ACTIVATED IMMEDIATELY AFTER PURCHASE!
(PLEASE REFER TO YOUR WARRANTY ACTIVATION
CARD OR YOUR UNIQUE CODE PROVIDED ON ORDER CONFIRMATION)
Jurisdiction Clause - Any civil action against Affordable Pups must be filed within the state of Ohio.