Warranty
Internet Guarantee
One of your biggest concerns with purchasing a puppy is, "Will my puppy get sick when I take him home?" He could. Despite all of our precautions - the vaccinations at the breeder, our health check and vaccination program, our health care standards, our monitoring and tender loving care - sometimes things happen beyond our control. They happen because the puppies' immune system is very complex and subject to many variables. At some point in its early life a puppy loses the immune protection its mother gives it and has to develop its own. It's different for every puppy. Although we work to stay on top of it, sometimes a puppy fools us. Sickness also happens because puppies are babies after all, and babies are delicate.
MY PUPPY HAS AN UPPER RESPITORY ISSUES. Please click here for more information.
So, we do everything in our power to prevent a puppy's illness, yet we sometimes run into something we cannot prevent. It doesn't happen often but once in a while something does go awry. Should that happen to you, we want you to know that we'll be there for you and your puppy. That's what the Puppy Warranty is for. It's your assurance of our commitment to the puppy's health.
The puppy you have selected is warranted by us to the original purchaser to be healthy at the time of purchase...in accordance with the above, We also warranty your puppy to be free from Parvo Virus, Distemper, Hepatitis, Corona Virus, for a full fourteen days from the date of purchase. Should your veterinarian detect any of the above mentioned diseases within the fourteen day period immediately following your purchase, you must notify us within twenty four hours (614-584-1978).
We need your cooperation. You must take responsibility for your pet. Begin by taking it to a veterinarian immediately. Our warranty stipulates that you must have you puppy examined by a licensed veterinarian within ten days of purchase IF YOU HAVE A PROBLEM PLEASE CONTACT US IMMEDIATELY BY CALLING 614-584-1978, WE ARE AVAILABLE 24/7 AT THAT NUMBER AND WILL ASIST YOU.
Some puppy problems do not surface until the puppy has
matured for awhile. They can happen with any puppy. These are the most
difficult to deal with. We want you to know that we will be there to help
should something like a congenital or hereditary disorder pop up in the first
30 days. We will help provided you have been responsible in your duties as a
pet owner. Our warranty states that, "you must keep the puppy under
regular and continued care of a licensed veterinarian." If you have done
this for your puppy, then we can do no less than stand behind our selection and
care procedures. The two "genetic issues" we do not cover are
inguinal and umbilical hernias. We do not cover bad hips or bad knees
(unless detected within the first 30 days). Hernias are very common among
smaller puppies and can be fixed easily when the puppy is spayed or neutered;
we feel it puts to much stress on the puppy to have the hernia repaired at 8
weeks. Affordable Pups does not cover common parasites (i.e. coccidian,
giardia) nor do we cover bacteria related upper respiratory infections; both
items are simple to treat and should never be a cause for death. If you plan on
breeding your new addition to your family please make sure you ask specifically
for breeding stock as we will verify that your new puppy will meet your
requirements! Absolutely no warranty claims will be accepted for issues resulting from LOW BLOOD SUGAR (low blood sugar is a result of lack of nutrition and would be considered negligence)
IN THE CASE OF SUDDEN DEATH; BREEDERS REQUIRE AN AUTOPSY TO BE PREFORMED IN ORDER TO FILE A WARRANTY CLAIM. AS A COURTESY AFFORDABLE PUPS WILL OFFER 50% DISCOUNT OFF THE PURCHASE OF A NEW PUPPY (UP TO $500) IF YOU ARE UNABLE TO GET A AUTOPSY PREFORMED.
THE ONLY EXCLUSION TO OUR WARRANTY IS THAT WE WILL NOT ACCEPT ANY CLAIMS FROM BANFIELD
PET HOSPITALS (BANFIELD IS ASSOCIATED WITH PETSMART PET SUPPLIES). ALL OTHER PET HOSPITALS ARE ACCEPTED.
We warranty your puppy for 365 days from the date of birth against hereditary and congenital disorders that may interfere with your puppy's ability to lead a normal life. No cash refunds, No vet bill refunds, only credit towards new puppy will be awarded.
To file a warranty claim please fax vet diagnosis to: 614-437-6261 or scan and email to: Mike@affordablepup.com .
Jurisdiction Clause - Any civil action against Affordable Pups must be filed within the state of Ohio.
