Internet Guarantee

One of your biggest concerns with purchasing a puppy is, "Will my puppy get sick when I take him home?" He could. Despite all of our precautions - the vaccinations at the breeder, our health check and vaccination program, our health care standards, our monitoring and tender loving care - sometimes things happen beyond our control. They happen because the puppies' immune system is very complex and subject to many variables. At some point in its early life a puppy loses the immune protection its mother gives it and has to develop its own. It's different for every puppy. Although we work to stay on top of it, sometimes a puppy fools us. Sickness also happens because puppies are babies after all, and babies are delicate.

MY PUPPY HAS AN UPPER RESPITORY ISSUES. Please click here for more information.

So, we do everything in our power to prevent a puppy's illness, yet we sometimes run into something we cannot prevent. It doesn't happen often but once in a while something does go awry. Should that happen to you, we want you to know that we'll be there for you and your puppy. That's what the Puppy Warranty is for. It's your assurance of our commitment to the puppy's health.

The puppy you have selected is warranted by us to the original purchaser to be healthy at the time of purchase...in accordance with the above, We also warranty your puppy to be free from Parvo Virus, Distemper, Hepatitis, Corona Virus, for a full fourteen days from the date of purchase. Should your veterinarian detect any of the above mentioned diseases within the fourteen day period immediately following your purchase, you must notify us within twenty four hours (614-570-6362).

We need your cooperation. You must take responsibility for your pet. Begin by taking it to a veterinarian immediately. Our warranty stipulates that you must have you puppy examined by a licensed veterinarian within ten days of purchase. This allows you to confirm the puppy's health and your veterinarian to begin a regimen of preventive health care. Your veterinarian will review the records of our program and inform you about the quirks of a puppy's immune system. Do not put off this initial vet visit. Remember that we have been monitoring your puppy's health daily. The situation can change very rapidly, and it can be caused by stress. A new home, new food, new people: all can confuse a puppy and cause it to become unhealthy and unhappy. Consult with your veterinarian immediately on how to handle these things. We'll help too, but don't just talk to us, talk to your vet. IF YOU HAVE A PROBLEM PLEASE CONTACT US IMMEDIATELY BY CALLING 614-570-6362, WE ARE AVAILABLE 24/7 AT THAT NUMBER AND WILL ASIST YOU.

Some puppy problems do not surface until the puppy has matured for awhile. They can happen with any puppy. These are the most difficult to deal with. We want you to know that we will be there to help should something like a congenital or hereditary disorder pop up in the first 30 days. We will help provided you have been responsible in your duties as a pet owner. Our warranty states that, "you must keep the puppy under regular and continued care of a licensed veterinarian." If you have done this for your puppy, then we can do no less than stand behind our selection and care procedures. The only "genetic issues" we do not cover are inguinal and umbilical hernias. Hernias are very common among smaller puppies and can be fixed easily when the puppy is spayed or neutered; we feel it puts to much stress on the puppy to have the hernia repaired at 8 weeks. Affordable Pups does not cover common parasites (i.e. coccidian, giardia) nor do we cover bacteria related upper respiratory infections; both items are simple to treat and should never be a cause for death. If you plan on breeding your new addition to your family please make sure you ask specifically for breeding stock as we will verify that your new puppy will meet your requirements!

We warranty your puppy for 365 days from the date of purchase against hereditary and congenital disorders that may interfere with your puppy's ability to lead a normal life. No cash refunds, No vet bill refunds, only credit towards new puppy will be awarded.

To file a warranty claim please fax vet diagnosis to: 614-437-6261 or scan and email to: Mike@affordablepup.com.